A persistent delay in mail housed at the United States Postal Service’s Jackson processing facility being sent out to rightful recipients has sparked outrage in Mississippi.
From everyday goods to vital notices, and even prescribed medication, as well as financial benefits, Mississippi residents have had to bear lengthy waits for mail and packages coming from the capital city facility. A Social Security Administration employee, on the condition of anonymity, told SuperTalk Mississippi News that these delays have even impacted beneficiaries of Social Security benefits.
Recent checks mailed out by the agency have not been acquired by recipients at or near the anticipated date of delivery, putting some recipients behind the eight-ball financially, while simultaneously causing a flooding of calls and visits to local Social Security offices. The anonymous employee coined the situation a “lingering headache” with no clear remedy.
Though some have logically inferred delays were a result of a staffing shortage, a USPS representative told WLBT that there was a sufficient amount of employees at the downtown Jackson facility. Some have speculated that misplaced priorities have been the catalyst behind mail and packages piling up with no clear plan to curb recurring backlogs.
The issue at hand has prompted a federal lawmaker to weigh in. Congressman Bennie Thompson, D-Mississippi, has assured his constituents that he is not only aware of the ongoing waits, but is also committed to seeking a resolution.
“My office has been made aware of the persistent mail delays at the Jackson Processing Facility, which have caused significant inconvenience to residents and businesses in the region,” Thompson stated. “I understand the frustrations these delays have caused, and I want to assure my constituents that I am actively engaged in addressing this issue.”
Terry Scott, the government relations representative for USPS told Thompson that senior postal leadership, including the regional processing director, have been on the scene in Jackson and working with local management to bring facility operations up to speed.
“The U.S. Postal Service has also committed to increased overtime and a heightened focus on mail and packages destined for ZIP codes served by the Jackson facility,” Scott stated.
Those impacted by these delays are encouraged to contact their local federal legislator or get in contact with USPS.